HelpDesk
HelpDesk is a very useful ticketing system where your customer service team can automate the workflow. Thanks to HelpDesk, you can assign tickets to your members, add private notes and create canned responses by using the ticketing system.
By integrating forms.app and HelpDesk, you can create a new ticket or update an existing one and submit a response. In this way, you can provide your users with the highest level of customer service.
You might also like

Microsoft Outlook
Make your business management powerful and effective.Zapier

Yammer
Revolutionize internal communications.Zapier

Volusion
Connect your forms to Volusion and automatize your processes.Zapier

Platform.ly
Automate your sales processes by integrating your forms with your Platform.ly CRM.Zapier