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Zendesk is a widely used customer support and sales CRM tool that enables you to provide an organized support for your customer and improve your sales processes. You can both improve the customer support experience of your customers and have an organized customer support strategy in the background.
When forms.app is integrated with Zendesk, you can do wonderful automations like creating new tickets, users, and organizations from the form submissions you collected using your forms that are created on forms.app.