Formstack vs SurveyMonkey: Which one to choose

Web forms are extremely useful for all types of businesses. They simplify data collection so you can gather important information from your clients and potential customers. Moreover, big or small businesses can use these insights to improve marketing strategies, target the right audience, and achieve better results. However, crafting forms becomes simple only when you have a functional form builder.

With the amount of form builder platforms available, it's easy to feel overwhelmed. To maximize success, businesses often opt for more advanced apps beyond basic Google Forms. In this article, we'll compare Formstack and SurveyMonkey, two popular online tools for creating forms and surveys. Plus, we'll suggest an alternative tool that might be even better for your needs!

Formstack vs. SurveyMonkey at first glance

At first glance, Formstack and SurveyMonkey may appear similar to you, as both are excellent for building forms and creating surveys, web documents, and various types of forms. However, for every successful firm looking to enhance its workflows and achieve specific goals, selecting a tool tailored to its unique needs is crucial. 

Formstack is a popular online form builder known for its professional designs, ideal for larger businesses. It stands out for its powerful analytics features, which help users track form submissions, identify trends, and improve form effectiveness. Formstack Forms is a component of the Formstack Suite, which provides specialized features to transform complex processes into efficient digital workflows.

The home page of Formstack

Formstack creates a professional image, especially appealing to larger enterprises. However, SurveyMonkey has its own unique specialties that make it a compelling choice. It offers a platform specifically designed for surveys, providing comprehensive features like skip logic for creating detailed and customizable forms. Also, SurveyMonkey tools are great if you prioritize simplicity and ease of use.

The home page of SurveyMonkey

Unlike platforms that are limited to larger companies or specific needs, our great alternative forms.app presents a wide range of tools and features that suit businesses of all sizes. Its simple interface, drag-and-drop form builder, and innovative AI features make it a perfect choice for businesses looking to streamline their workflows.

Formstack vs. SurveyMonkey: 7 points to compare

Now that you have a basic knowledge of these two platforms, it's time to dive deeper into a detailed comparison of SurveyMonkey and Formstack. By analyzing each point step by step, you'll gain a better understanding of their differences and will make an informed choice. Explore our comprehensive comparison to see which platform aligns best with your needs: SurveyMonkey vs. Formstack: 

1. Pricing

Pricing comparison between Formstack, SurveyMonkey, and forms.app

Formstack offers several pricing plans tailored to different needs. The Forms plan starts at $99 per month and focuses on form creation. For those who also need features like document management and e-signatures, the Suite plan, at $299 per month, includes many tools for an all-in-one solution. Plus, Formstack offers an Enterprise plan. Here are the Formstack pricing details below:

Has a 14-day free trial ✅

SurveyMonkey offers a free plan with basic features and paid plans split into individual, team, and enterprise. However, choosing a SurveyMonkey team plan makes more sense due to its lower prices. Team plans are straightforward but can become costly based on the number of users, and they require a minimum of three users. You can find the SurveyMonkey pricing below:

Team Plans

Individual Plans

forms.app is a SurveyMonkey and Formstack free alternative, offering affordability and functionality. Even in its free plan, the platform provides numerous features. The starting price for forms.app is $25 per month. Consider checking the forms.app prices below to make the right choice:

2. Form features

Formstack offers many valuable features to make your forms look better. You can switch to Formstack from other providers easily using Form Importer. Plus, the mobile-friendly platform has Smart Lists that manage evolving options, custom Subdomains for boosting brand recognition, and Conditional Logic for dynamic forms.

SurveyMonkey is a popular survey platform that offers an easy-to-use Survey Builder that is great even for beginners. It also includes the Skip Logic approach to creating dynamic surveys, supporting various question types to fit your survey needs. This app also benefits firms conducting market research due to its fantastic data collection abilities.

3. Customization options

Formstack has extensive customization options for users to create forms that match their brand. You can adjust backgrounds, headers, sections, form elements, labels, and footers easily. Advanced customization includes adding custom CSS. You can also add images and logos directly to your forms and emails. Formstack allows for a high level of personalization to make your forms unique. 

SurveyMonkey provides customization features depending on your plan type. You can upload your images, put survey questions anywhere on the page, choose from pre-designed themes, and browse stock photos. For advanced surveys, you can personalize your email invitations with respondents' names, customize the survey end page with hyperlinked text or images, and easily create custom charts to present data impressively.

forms.app not only lets you customize your form's theme, elements, fonts, and colors, but also choose a view type for better engagement. Its innovative AI features, like Rewrite with AI, improve your questions and overall form appearance, making it a must-have platform.

4. Field types

The variety of fields and question types is a crucial consideration when choosing a form builder. A wider range of options and unique fields enhance the form-creation process and the user experience. SurveyMonkey offers more than 20 field types, including various questions, ranking, A/B testing, payment methods, and more, allowing for diverse and customizable surveys.  

Formstack provides all the main field types, such as Short answer, Long answer, Dropdown list, Checkbox, Radio buttons, Number, and Star rating. However, it is less focused on customization and a variety of fields than the previous platform.

5. Integrations

The next point to consider is the integration of the form builder with third-party and productivity apps. SurveyMonkey offers 175+ integrations across CRM, marketing automation, collaboration apps, reporting and analytics, and workflow automation. In real-time, you can integrate with Salesforce, HubSpot, Marketo, Microsoft Teams, monday.com, and Tableau to enhance customer experiences and reach better business outcomes.

However, if integration flexibility is crucial for your workflow, Formstack is the ideal choice. It connects with over 260 apps, ensuring that your forms, documents, and signatures can easily connect with the tools you need to boost productivity. It can be payment processing with Chargify, communication via Slack and Zoom, or data management with Airtable and Google Sheets.

6. Team collaboration

Proper team collaboration and communication are essential for ensuring a smooth work process and successful project results. Formstack has robust features to support team collaboration, helping your team members collaborate on particular workflows within public or private folders with other users using workflows.

With SurveyMonkey's team plans, you and your team can collaborate seamlessly on building advanced surveys. The platform offers various collaboration features, such as commenting, shared data access, transferring surveys, and sending copies to other users. Plus, team management tools, discounts, and data ownership options create a healthy work environment, ensuring everyone on your team can work efficiently and securely.

7. Templates

A rich selection of pre-built templates in any form builder platform is vital, regardless of your business type. Whether you require medical forms, job applications, employee evaluations, customer satisfaction surveys, or any other form, a diverse form template library can significantly streamline your creation process. So, paying attention to this aspect can really benefit your business. 

SurveyMonkey presents an extensive library of 250+ templates covering feedback surveys, market research surveys, product development surveys, forms, and quizzes. In comparison, Formstack offers an even larger template library, also making it an attractive option. When choosing between the two, consider that SurveyMonkey is more tailored towards surveys and market research, while Formstack has a broader array of form types.

While exploring SurveyMonkey and Formstack alternatives, forms.app becomes the best choice due to its extensive template library. It provides 5000+ pre-designed templates for various purposes, from job applications and order forms to multiple surveys, polls, and questionnaires, catering to almost every imaginable need. If you're looking to craft forms or surveys and efficiently manage your form data, consider using forms.app.

A better alternative: forms.app

With so many form-builder tools to choose from, finding the right one can be overwhelming. While SurveyMonkey, Formstack, and others have their strengths, they may also have limitations. It's important to review all features and capabilities. To make your decision easier, we've found an excellent tool with many great options and features that you can start using right away.

forms.app is an advanced online form builder tool that provides numerous excellent form templates for needs. You can improve the look of your forms, including colors and themes, and add eye-catching animations. forms.app also presents the best AI form builder assistant for companies looking to create practical and dynamic forms. Below, check out its highlights and key features: 

Final words

To sum up, it's difficult to determine a clear winner between SurveyMonkey and Formstack. Both platforms offer unique benefits. SurveyMonkey stands out for its user-friendly interface, excellent survey design, analytics, and market research capabilities, making it suitable for businesses of all sizes. Conversely, Formstack is better suited for larger organizations, offering a professional appearance and extensive integrations. 

In this article, we've conducted an in-depth comparison of SurveyMonkey and Formstack and introduced a compelling alternative. The key to choosing the right tool is understanding your company's needs and goals. By matching these with the strengths of each platform, you can achieve all your business goals and always stay productive.