What does the return authorization form do?
The product or service you sell may not always please everyone. Especially if you are doing e-commerce, you should also consider the issue of the return authorization. When the consumer does not find what he/she expects in the purchase, or maybe due to cargo damage, he/she will want to return it. For such cases, you can get quick and practical solutions by using forms.app's return merchandise authorization template. All you have to do is hit the 'Use Template' button! Then you can start collecting answers.
What questions do authorization forms come with?
There are a few important pieces of information you need for the product or service you will be returning. You can start collecting this information with online complaint forms/request forms. Start with forms.app's return authorization form template and customize it or create a form from scratch. Here are a few tips that will help:
● Request personal information: customer name, last name, you can start by asking for personal information such as phone number.
● Turn the negative into a positive: by learning the shipping address, you can receive the package to be returned by hand. Thus, an unsuccessful sales transaction is balanced with good after-sales support.
● Identify the aspects you need to improve: you can find out what you did not do well by asking the reason for the return. Then you can improve it and increase your sales force.
What are the design customization options in forms.app?
You can start by making the questions and form fields suitable for your business. Choose a free theme for this or make the changes manually. Both options will be ready in seconds. Finally, embed your form on your website or share it via email and social media. That is all!