What is an online complaint form?
An online complaint form is generally a way of receiving feedback, usually negative. But, as you may have already known, this type of feedback is the most important one. At this point, you should always have a complaint form somewhere your customers or users can access easily and tell about their problems.
Whether it is a customer complaint form or an employee complaint form, forms.app helps you create these complaint forms within a few minutes without needing to code a single line and enables you to share using a URL or embedding in your website HTML.
How to create a complaint form on forms.app
Creating a complaint form on forms.app is very easy. You can quickly start with a ready-made template and customize your form however you like. For more useful information, check our guides on how to create better forms. Follow these simples steps to create your perfect form:
- Click on the 'Use Template' button and start with a template.
- Customize your form fields, design, and general settings.
- Share your form and collect responses immediately.
What should I ask in my complaint forms?
You should ask for basic contact information, personal information, the complaint's date, and details. This information will enable you to review your product or service, improve your business, and solve your customer's or employees' problems. By collecting contact details, you can do follow-ups with your customers and let them know about the latest improvements. Use the free templates and get started today!